Three mobile customers warned over dangerous text scam

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Three mobile customers are being warned over a dangerous scam as fraudsters attempt to steal their personal details.

The scam takes the form of a text, which impersonates the network claiming there are ‘points’ in users’ accounts that expire within three working days. 

However, be careful, as the link sent to ‘redeem the points for available rewards’ leads to a malicious phishing site which attempts to steal personal details. 

The text says: ‘Hi from Three: We’ve notice that the Three points in your account (5340 points) will expire in 3 workingdays.

There is one easy way to spot that this message is a scam. The bad grammar, highlighted by the lack of spaces between ‘workingdays’ and ‘moreinformation’ as well as ‘We’ve notice’, indicate the message is not from an official organisation.

Another easy way to spot that this particular message is a scam is that, very simply, Three does not give out points.

It should be noted that Three does hand out rewards through its Three+ app – but not in the form of points and these rewards are accessible via the app or any web browser.

A Three spokesperson said: ‘Being a victim of fraud is a frustrating and scary experience.

‘The fight against fraud is constantly evolving due to the changing tactics of criminals, so we are constantly investing in our systems to detect threats and train our staff.

‘We urge customers not to respond to any suspicious messages, especially if the website does not look legitimate. If you’re still not sure, contact the organisation directly that seems to have sent you the message to see if it’s from them.’